SIA Door Supervision – Refresher Training

Highfield Level 2 Award for Door Supervisors in the Private Security Industry (Refresher)

From April 2025, door supervisors  will need to complete Refresher training before they renew their SIA licence.

Book this course online.

How long will it take?

2 days including First Aid. This course is also available without first aid training (see entry requirements)

Topics covered

The following will be included in the refresher training:

For door supervisors:

• conducting searches
• physical intervention
• protecting people in vulnerable situations, including content on spiking
• terror threat awareness – ACT Awareness and Security

Individuals holding a door supervisor licence can choose one of the following options:

• take the door supervisor refresher training and renew their door supervisor licence
• take the security guard refresher training and switch to a security guard licence

Assessment method

This qualification is assessed by practical assessments and multiple-choice examinations.

Entry Requirements

You may need to call emergency services or resolve conflicts during your work. Effective communication is essential. We assume current SIA licence holders already have these skills but will check your literacy to see if you need additional support in the course.

This qualification is aimed at learners aged over 18, due to age restrictions on applying for an SIA licence.

All learners must present with a Level 3 Emergency First Aid at Work qualification (equivalent or higher) before undertaking an SIA course in Security or Door Supervision, or Refresher Training.

Our Door Supervisor Refresher Course With Emergency First Aid includes this essential training.

If you already have your valid first aid certificate, book this course instead.

Booking Options

If you have a valid First Aid or Emergency First Aid certificate for at least 12 months from the course start date, only attend the refresher training. Email your certificate by replying to the booking confirmation email after enrolling and paying. We will verify your certificate with the training provider.

Photo and ID Requirements

You will be required to present appropriate and adequate identification that complies with SIA specifications.

Please consult the ID requirements sheet, which will be provided with your joining instructions, to ensure you possess the necessary and sufficient identification to participate in the course and take the exams.

Joining Instructions

Upon completing your booking, you will receive detailed instructions, including information on the home study required before attendance.

Terms and Conditions

Failure to meet entry or home study requirements will forfeit your course fee. Refunds or rescheduling may be arranged in certain cases. By booking online, you agree to our terms and conditions. For a copy, email office@ibauk.com.

Progression

After completing this course, you may pursue further qualifications such as completing a full First Aid at Work certification or the SIA CCTV (Public Space Surveillance) course.                  

Alternative Qualifications

If you wish to continue working only as a Security Guard, not on licensed premises, consider the one-day Security Officer Refresher course to downgrade your licence.

For Enquiries

If you have any questions regarding the appropriate SIA licence or need assistance in selecting a suitable course, please contact us at 01793 855090 or via email at office@ibauk.com.

Download course details as pdf.

Flow chart explaining SIA changes to training

Choose the Best

Unfortunately, there is a lot of poor quality door supervision training out there – from trainers that have very little experience or industry knowledge.

IBA UK were in the security business before the SIA was formed. We understand the door supervision business inside-out, from defusing conflict to the legal implications of physical intervention. We can train you and your staff to a high standard of professionalism. After our expert training, most of our trainees find the actual assessments straightforward, and our pass rate is high.  

CALL US NOW TO ENROL ON 01793 855090 or email office@ibauk.com.