For many staff involved in the care of others, facing verbal and physical aggression is becoming a fact of life. To take just three examples,
- 57% of teachers have faced aggression in schools
- 70% of care homes recorded incidents of aggression from residents with dementia
- Over 68,000 assaults were made against NHS staff in 2014.
Again and again, staff in these and other workplaces are being asked to deal with challenging behaviour they are ill-equipped to deal with. However, IBA UK now offers a solution for organisations struggling to protect both their staff and their clients.
Experts in the safe, legal use of force
With our professional positive handling service, our trained personnel will act to support your staff. They are skilled at defusing all types of potentially confrontational situations, and can often prevent aggression from escalating in the first place.
Our staff are experts in the safe, legal use of force. When it’s appropriate or necessary, they can prevent clients from damaging themselves or others. The techniques used take full account of Human Rights, Health and Safety and other legislation.
Our positive handling services mean that staff feel secure and supported, and spend more time at their primary function instead of dealing with difficult behaviour. And when there is an incident, they don’t have to navigate their way through the ethical, legislative and safety minefields of holding and restraint.
If you’re interested in what our positive handling service can do for your organisation and your staff, contact us today.
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