For many staff involved in the care of others, facing verbal and physical aggression is becoming a fact of life. To take just three examples,

Again and again, staff in these and other workplaces are being asked to deal with challenging behaviour they are ill-equipped to deal with. However, IBA UK now offers a solution for organisations struggling to protect both their staff and their clients.

Experts in the safe, legal use of force

With our professional positive handling service, our trained personnel will act to support your staff. They are skilled at defusing all types of potentially confrontational situations, and can often prevent aggression from escalating in the first place.

Our staff are experts in the safe, legal use of force. When it’s appropriate or necessary, they can prevent clients from damaging themselves or others. The techniques used take full account of Human Rights, Health and Safety and other legislation.

Our positive handling services mean that staff feel secure and supported, and spend more time at their primary function instead of dealing with difficult behaviour. And when there is an incident, they don’t have to navigate their way through the ethical, legislative and safety minefields of holding and restraint.

If you’re interested in what our positive handling service can do for your organisation and your staff, contact us today.

Other services you may be interested in

 

Upcoming Training Courses

Feb
3
Fri
all-day Emergency First Aid at Work (1 D...
Emergency First Aid at Work (1 D...
Feb 3 all-day
Please check documentation for relevant course entry requirements. This is a blended course, incorporating e-learning and a one-day practical session. Please check the web page for further details, or get in touch. You can also book this course online. Discounts are applied for bookings of more than one candidate — the more candidates book, the more you save! 25% off for bookings of 12 or more.
17:00 Highfield Level 2 Award for Secu...
Highfield Level 2 Award for Secu...
Feb 3 @ 17:00 – 18:00
Please check documentation for relevant course entry requirements. This course is delivered by blended learning, with only one hour attendance to complete the 50 mins of Top Up Training Multiple Choice Exams. Please check the web page for further details, or get in touch. Discounts are applied for bookings of more than one candidate — the more candidates book, the more you save! 25% off for bookings of 12 or more.
Feb
4
Sat
all-day Highfield Level 2 Award for Door...
Highfield Level 2 Award for Door...
Feb 4 – Feb 5 all-day
Please check documentation on the web page/pdf for relevant course entry requirements. In particular, please take note of the need for an accredited First Aid or Emergency First Aid certificate valid for 12 months after the start of the course. This is a two-day course, running over two consecutive days. The course also includes self-study which must be completed before the course. Please check the web page  for further details, or get in touch. Discounts are applied for bookings of more than one candidate — the more  candidates book, the more you save! 25% off for bookings of 12 or more.
Feb
6
Mon
all-day Level 2 Award for Personal Licen...
Level 2 Award for Personal Licen...
Feb 6 all-day
This fully remote course incorporates e-learning and a remote assessment. Please check the web page for further details, or get in touch. You can book this course online. Please ensure you’re booking the right course and assessment, depending on whether you will be working in England or Scotland. This is the APLH course for England – if you intend to work in Scotland, you need the SCPLH course.

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Bespoke Courses & Dates

You can book any of our courses to be run at a venue of your choosing. Let us know where and when you'd like the course to be run and we'll do our best to accommodate you.

Contact us online

Call us: 01793 855090