Sleep peacefully knowing we are there to keep you safe.
Our staff are our greatest assets and we ‘hand select’ each one for the role, ensuring they are able to protect your assets and brand and by providing a high level of service to your customers.
They’ll deal with guest comments and complaints in a constructive and empathetic manner, the objective being to resolve the complaint prior to departure, even if that is at 3am. They’ll also carry out regular check patrols around all areas of the building, taking appropriate action to ensure standards of cleanliness, safety and general appearance. If they need to vacuum the floor, or put a load in the washing-machine, make up fires, turn on ovens, make sandwiches, tidy up lounges, hand out newspapers – whatever your ‘unique’ requirements we can tailor the service to ensure it meets your needs – and our staff will eagerly and competently perform a wide manner of tasks. Many have hidden talents and if you need an exquisite cheesecake making at 2am we know exactly the right person for the job !
If you don’t need us 7 days a week we understand. Some of our clients just use us to help provide temporary, emergency or holiday cover when their regular staff are on holiday or off sick.
Interim Night Porters for holiday cover and to cover sickness absence
Like Mary Poppins, our staff, can ‘pop in’ and help things running smoothly until your regular staff are back.
Call: 01793 855090
IBA UK can meet your needs for a hotel, night security, concierge service.
Secure but not invasive
We understand how much clients value discretion and privacy.
All of our hotel security plans are tailored to suit your venue.
Highly experienced staff
We only select staff who are discrete, personable and professional. The staff we pick for you will have previous experience of working within a hotel or cruise ship environment, with experience gained in nights, food & beverage or meeting customer needs.
Peace of mind when you’re asleep
IBA UK’s comprehensive range of services mean that you can sleep peacefully, knowing that we’ve taken care of your overnight security needs. Our services include:
- Provision of discreet or highly visible security officers
- Around the clock protection
- Comprehensive residential security surveys
- Hotel, concierge, night portering duties covered and office security services
- Night reception
- Food and beverage service
- VIP security for the ‘extra special guests’
- Manning of empty properties, warehouses and industrial units
- Security for empty or hotels being refurbished and high-value properties undergoing sale
- CCTV monitoring (SIA licence holders available)
- Hotel Event Security and SIA-licensed Door Supervisors
Hotel security is only a phone call away
To find out more about comprehensive hotel security services, get in touch with one of our friendly team.
Other security services which may interest you
Upcoming Training Courses
Bespoke Courses & Dates
You can book any of our courses to be run at a venue of your choosing. Let us know where and when you'd like the course to be run and we'll do our best to accommodate you.
Contact us onlineCall us: 01793 855090