Two UK based consultants are delighted to be back in Malta again providing protective security advice and training with Signal 8’s Training Academy.
Continuing the good work already being done at The Point shopping mall, to ensure delivery of an excellent customer experience, The Training Academy is working with the newly formed Emergency Response Wardens to develop their skills and to enhance staff and customer safety.
Sandra Williams said “It is recognised that there is a need to maintain a friendly and welcoming atmosphere within shopping centre environments whilst ensuring a balance with security management and customer safety. Malta is an extremely popular destination for UK tourists throughout the year, many of whom visit shopping centres, including The Point, so we are delighted to be able to work alongside the team there delivering this specialist field of health & safety training.”
Shopping centre environments are magnets for visitors and very busy places, so it is important staff are vigilant at all times so they can be of assistance if there are any unplanned incidents which are so important they have to be dealt with immediately. By ensuring staff are better informed and better advised they will be more confident should a serious incident arise.