Highfield Level 2 Award for Door Supervisors in the Private Security Industry SIA Top-up Training

The SIA has changed the qualifications needed for an SIA licence. This follows a review
of the licence-linked qualifications.

The SIA has developed top-up training to make sure current Door Supervisor and
Security Guarding licence holders have the same basic skills and knowledge as new
entrants achieving the updated qualifications.

From October 2021, door supervisors and security guards will need to complete top-up
training before they renew their licence.

Download course details as pdf.

Flow chart explaining SIA changes to training

Who should take this course?

Please see the pdf flow chart above to explain who requires top-up training.


Highfield Level 2 Award for Working as a Door Supervisor in the Private Security Industry (RQF)

This qualification consists of four units, which learners must complete successfully in order to achieve the qualification, they are:

  • Unit 1 – Principles of working in the private security industry
  • Unit 2 – Principles of working as a door supervisor in the private security industry
  • Unit 3 – Application of conflict management in the private security industry
  • Unit 4 – Application of physical intervention skills in the private security industry

Entrance requirements

Security operatives are likely in the course of their work to be required to make calls to the emergency services, or for example communicate to resolve conflict. It is essential that security operatives can communicate effectively. It is assumed that all current SIA licence
holders wishing to renew will already have these skills but we will also check to ensure if you need  any additional support on the course as it may be a long time since you previously undertook your  SIA training or Upskilling.


  • All learners must demonstrate a good grasp of the English language, as assessments are only available in this language. This may involve completing a short assessment prior to enrolment.
  • This qualification is aimed at learners aged over 18, due to age restrictions on applying for an SIA licence.
  • From the 1st April 2021 all learners must present with a Level 3 Emergency First Aid at Work qualification (or equivalent) before undertaking an SIA course in Security or Door Supervision, or Top-Up Training so please see information on pre-course e-learning and enrolment on the Emergency First Aid at Work course and dates on separate document.


To complete this qualification you will be expected to undertake 23 hours of learning. The SIA stipulates a minimum of 13 contact hours (2-days) plus self-study. Full details and the pre-course work will be sent out to you and must be completed before the course date.


This qualification is assessed by practical assessments and multiple-choice examinations.

Photo and ID Requirements

You will need to bring ID with you to be able to sit the exams. If you have a current Passport and a photo driving license these will be ideal. Alternatively you can bring your original birth certificate if  you do not have a passport or driving licence – along with two other forms of ID showing your  current address such as a recent utility bill, P45/P60, Council Tax statement (less than 12 months old) or bank statement (less than 3 months old).

Joining Instructions

On receipt of your completed enrolment form and course fee (or deposit for pre-enrolment), you will receive detailed and informative instructions.  This will include information on the distance learning unit you will need to complete prior to attendance.


In the unfortunate event you have to cancel your course a cancellation fee may apply.

Cancellation fees are as follows;

Cancellation within 21 days of the start date: 50% of course fee applies.

Cancellation within 7 days of course start date or non-attendance:  full course fee applies.

Deposits are non-refundable.

Booking Options

If you hold an accredited First Aid or Emergency First Aid certificate that will still be valid
for at least 12 months from the course start date then you only need to attend the 2 day
top-up. You must email this certificate to us by replying to the booking confirmation

Kick-Start your Study with the Pre-Enrolment Option. To have a better chance of passing the course you may want more time to study before you attend the face-to-face training. Pay only £50 to start the training NOW.

Choose the Best

Unfortunately, there is a lot of poor quality door supervision training out there – from trainers that have very little experience or industry knowledge.

IBA UK were in the security business before the SIA was formed. We understand the door supervision business inside-out, from defusing conflict to the legal implications of physical intervention. We can train you and your staff to a high standard of professionalism. After our expert training, most of our trainees find the actual assessments straightforward, and our pass rate is high.  

CALL US NOW TO ENROL ON 01793 855090 or email office@ibauk.com.



£125 (excluding VAT; £150 inc VAT)

Discounts are applied for bookings of more than one candidate — the more candidates book, the more you save! 25% off for bookings of 12 or more.

Payment details: Book online, or by BACS using online banking, or by cash or debit/credit card. The full course fee will be due on enrolment. We can invoice your company if they are paying. In certain circumstances we may accept a deposit to secure a space on a course. Please ask us for payment options.

Home study materials

Get the materials for the home study component of this course here

NFPS SIA PI Licensed Trainer


Upcoming Training Courses

all-day CCTV Training, SIA Level 2 @ IBAUK Headquarters
CCTV Training, SIA Level 2 @ IBAUK Headquarters
Nov 1 – Nov 4 all-day
CCTV Training, SIA Level 2 @ IBAUK Headquarters
Highfield Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (RQF) You cannot get your SIA licence without first attending this training course and gaining the CCTV qualification. Once you have your licence you can start earning and have an exciting career in the security industry using the skills you have learned. See full course details Duration Courses are delivered over four days. Plus, for those who do not hold the Unit 1 ‘Working in the Private Security Industry’ already, learners will be required to complete distance learning for Unit 1 before attending this training through home study.    


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