For many staff involved in the care of others, facing verbal and physical aggression is becoming a fact of life. To take just three examples,

Again and again, staff in these and other workplaces are being asked to deal with challenging behaviour they are ill-equipped to deal with. However, IBA UK now offers a solution for organisations struggling to protect both their staff and their clients.

Experts in the safe, legal use of force

With our professional positive handling service, our trained personnel will act to support your staff. They are skilled at defusing all types of potentially confrontational situations, and can often prevent aggression from escalating in the first place.

Our staff are experts in the safe, legal use of force. When it’s appropriate or necessary, they can prevent clients from damaging themselves or others. The techniques used take full account of Human Rights, Health and Safety and other legislation.

Our positive handling services mean that staff feel secure and supported, and spend more time at their primary function instead of dealing with difficult behaviour. And when there is an incident, they don’t have to navigate their way through the ethical, legislative and safety minefields of holding and restraint.

If you’re interested in what our positive handling service can do for your organisation and your staff, contact us today.

Other services you may be interested in

 

Upcoming Training Courses

May
29
Wed
all-day HABC Level 3 Award in First Aid ...
HABC Level 3 Award in First Aid ...
May 29 – May 31 all-day
Timings: On each day, the course runs from 9:30 – 4:30 with breaks. Qualification Overview The qualification is designed for those learners already working or preparing to work in industry who have been identified within the company’s risk assessment of First Aid. Topics covered include: the roles and responsibilities of the First Aider; assessing an incident, recognising signs and symptoms of injury and illness, assisting a casualty who is suffering from major injury and illness, chest injuries, spinal injuries and anaphylaxis. The qualification is assessed via on-going oral questioning, and end of course theory test and practical demonstration. This is an RQF qualification. Further information on this qualification Qualification Structure This qualification consists of two mandatory units, which learners must…
Jun
3
Mon
all-day CCTV Training, SIA Level 2 @ IBAUK Headquarters
CCTV Training, SIA Level 2 @ IBAUK Headquarters
Jun 3 – Jun 5 all-day
CCTV Training, SIA Level 2 @ IBAUK Headquarters
Highfield Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (RQF) You cannot get your SIA licence without first attending this training course and gaining the CCTV qualification. Once you have your licence you can start earning and have an exciting career in the security industry earning rates of between £8-10 per hr, and salaries of £19K+ year. For full course details, download the pdf or go to the course page or download the pdf. Duration Courses are delivered over three days, 8.30am to 5.30pm. Plus, for those who do not hold the Unit 1 ‘Working in the Private Security Industry’ already, learners will be required to complete distance learning for Unit…
Jun
15
Sat
all-day Level 2 Award for Upskilling Doo... @ IBA UK
Level 2 Award for Upskilling Doo... @ IBA UK
Jun 15 – Jun 16 all-day
The course runs from 8:30 – 17:30 on each day. Download full course details This course is required for door supervisors who completed their SIA qualification before the QCF course and are looking to renew their licence. After you have completed the sessions and passed the exam, you can apply for your renewed SIA licence. Who should take this course? You will need to take this extra training if: your qualification was awarded before June 2010, or your qualification was awarded between June and September 2010 and your training course did not include the physical intervention skills module. You do not need to take this extra training if: your qualification was awarded after September 2010, or, your qualification certificate says “[Awarding body name] Level…
Jun
19
Wed
all-day HABC Level 3 Award in First Aid ...
HABC Level 3 Award in First Aid ...
Jun 19 – Jun 21 all-day
Timings: On each day, the course runs from 9:30 – 4:30 with breaks. Qualification Overview The qualification is designed for those learners already working or preparing to work in industry who have been identified within the company’s risk assessment of First Aid. Topics covered include: the roles and responsibilities of the First Aider; assessing an incident, recognising signs and symptoms of injury and illness, assisting a casualty who is suffering from major injury and illness, chest injuries, spinal injuries and anaphylaxis. The qualification is assessed via on-going oral questioning, and end of course theory test and practical demonstration. This is an RQF qualification. Further information on this qualification Qualification Structure This qualification consists of two mandatory units, which learners must…

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Call us: 01793 855090