For many staff involved in the care of others, facing verbal and physical aggression is becoming a fact of life. To take just three examples,

Again and again, staff in these and other workplaces are being asked to deal with challenging behaviour they are ill-equipped to deal with. However, IBA UK now offers a solution for organisations struggling to protect both their staff and their clients.

Experts in the safe, legal use of force

With our professional positive handling service, our trained personnel will act to support your staff. They are skilled at defusing all types of potentially confrontational situations, and can often prevent aggression from escalating in the first place.

Our staff are experts in the safe, legal use of force. When it’s appropriate or necessary, they can prevent clients from damaging themselves or others. The techniques used take full account of Human Rights, Health and Safety and other legislation.

Our positive handling services mean that staff feel secure and supported, and spend more time at their primary function instead of dealing with difficult behaviour. And when there is an incident, they don’t have to navigate their way through the ethical, legislative and safety minefields of holding and restraint.

If you’re interested in what our positive handling service can do for your organisation and your staff, contact us today.

Other services you may be interested in

 

Upcoming Training Courses

Feb
20
Wed
all-day HABC Level 3 Award in First Aid ...
HABC Level 3 Award in First Aid ...
Feb 20 – Feb 22 all-day
Timings: On each day, the course runs from 9:30 – 4:30 with breaks. Qualification Overview The qualification is designed for those learners already working or preparing to work in industry who have been identified within the company’s risk assessment of First Aid. Topics covered include: the roles and responsibilities of the First Aider; assessing an incident, recognising signs and symptoms of injury and illness, assisting a casualty who is suffering from major injury and illness, chest injuries, spinal injuries and anaphylaxis. The qualification is assessed via on-going oral questioning, and end of course theory test and practical demonstration. This is an RQF qualification. Further information on this qualification Qualification Structure This qualification consists of two mandatory units, which learners must…
Mar
20
Wed
all-day HABC Level 3 Award in First Aid ...
HABC Level 3 Award in First Aid ...
Mar 20 – Mar 22 all-day
Timings: On each day, the course runs from 9:30 – 4:30 with breaks. Qualification Overview The qualification is designed for those learners already working or preparing to work in industry who have been identified within the company’s risk assessment of First Aid. Topics covered include: the roles and responsibilities of the First Aider; assessing an incident, recognising signs and symptoms of injury and illness, assisting a casualty who is suffering from major injury and illness, chest injuries, spinal injuries and anaphylaxis. The qualification is assessed via on-going oral questioning, and end of course theory test and practical demonstration. This is an RQF qualification. Further information on this qualification Qualification Structure This qualification consists of two mandatory units, which learners must…
Apr
24
Wed
all-day HABC Level 3 Award in First Aid ...
HABC Level 3 Award in First Aid ...
Apr 24 – Apr 26 all-day
Timings: On each day, the course runs from 9:30 – 4:30 with breaks. Qualification Overview The qualification is designed for those learners already working or preparing to work in industry who have been identified within the company’s risk assessment of First Aid. Topics covered include: the roles and responsibilities of the First Aider; assessing an incident, recognising signs and symptoms of injury and illness, assisting a casualty who is suffering from major injury and illness, chest injuries, spinal injuries and anaphylaxis. The qualification is assessed via on-going oral questioning, and end of course theory test and practical demonstration. This is an RQF qualification. Further information on this qualification Qualification Structure This qualification consists of two mandatory units, which learners must…
May
29
Wed
all-day HABC Level 3 Award in First Aid ...
HABC Level 3 Award in First Aid ...
May 29 – May 31 all-day
Timings: On each day, the course runs from 9:30 – 4:30 with breaks. Qualification Overview The qualification is designed for those learners already working or preparing to work in industry who have been identified within the company’s risk assessment of First Aid. Topics covered include: the roles and responsibilities of the First Aider; assessing an incident, recognising signs and symptoms of injury and illness, assisting a casualty who is suffering from major injury and illness, chest injuries, spinal injuries and anaphylaxis. The qualification is assessed via on-going oral questioning, and end of course theory test and practical demonstration. This is an RQF qualification. Further information on this qualification Qualification Structure This qualification consists of two mandatory units, which learners must…

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You can book any of our courses to be run at a venue of your choosing. Let us know where and when you'd like the course to be run and we'll do our best to accommodate you.

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Call us: 01793 855090