For many staff involved in the care of others, facing verbal and physical aggression is becoming a fact of life. To take just three examples,

Again and again, staff in these and other workplaces are being asked to deal with challenging behaviour they are ill-equipped to deal with. However, IBA UK now offers a solution for organisations struggling to protect both their staff and their clients.

Experts in the safe, legal use of force

With our professional positive handling service, our trained personnel will act to support your staff. They are skilled at defusing all types of potentially confrontational situations, and can often prevent aggression from escalating in the first place.

Our staff are experts in the safe, legal use of force. When it’s appropriate or necessary, they can prevent clients from damaging themselves or others. The techniques used take full account of Human Rights, Health and Safety and other legislation.

Our positive handling services mean that staff feel secure and supported, and spend more time at their primary function instead of dealing with difficult behaviour. And when there is an incident, they don’t have to navigate their way through the ethical, legislative and safety minefields of holding and restraint.

If you’re interested in what our positive handling service can do for your organisation and your staff, contact us today.

Other services you may be interested in

 

Upcoming Training Courses

Jul
15
Wed
all-day HABC Level 3 Award in First Aid ...
HABC Level 3 Award in First Aid ...
Jul 15 – Jul 17 all-day
Timings: On each day, the course runs from 9:30 – 4:30 with breaks. Qualification Overview The qualification is designed for those learners already working or preparing to work in industry who have been identified within the company’s risk assessment of First Aid. Topics covered include: the roles and responsibilities of the First Aider; assessing an incident, recognising signs and symptoms of injury and illness, assisting a casualty who is suffering from major injury and illness, chest injuries, spinal injuries and anaphylaxis. The qualification is assessed via on-going oral questioning, and end of course theory test and practical demonstration. This is an RQF qualification. Further information on this qualification Qualification Structure This qualification consists of two mandatory units, which learners must…
all-day HABC Level 3 Award in First Aid ...
HABC Level 3 Award in First Aid ...
Jul 15 – Jul 17 all-day
Timings: On each day, the course runs from 9:30 – 4:30 with breaks. Qualification Overview Comprehensive understanding of first aid along with an understanding of how important medical/environmental intelligence is when dealing with a range of casualties. This qualification is the ideal course that can be specifically related to specialist roles such as SIA Close Protection Operatives and SIA licensed Door Supervisors, and SIA licensed Security Operatives and anyone who works in remote areas, hostile environments or where there could be mass casualties. It meets the SIA requirements for CP licence/renewals first aid qualification and re/qualification. Further information on this qualification Qualification Structure This qualification consists of three mandatory units, which learners must complete successfully in order to achieve the…
09:30 Highfield Level 3 Award in Emerg... @ IBA UK Headquarters
Highfield Level 3 Award in Emerg... @ IBA UK Headquarters
Jul 15 @ 09:30 – 16:30
Qualification Overview The objective of this qualification is to support learners in becoming emergency first aiders in the workplace. The content of the qualification meets the HSE requirements for training emergency first-aiders in organisations that require staff training to that level. The qualification covers knowledge such as the roles and responsibilities of the first aider and how to assess an incident. The qualification also covers first aid skills in CPR and use of an AED, providing first aid to a casualty who is choking and dealing with external bleeding and hypovolaemic shock. This is an RQF qualification. Further information on this qualification Visit the First Aid in the Workplace course page Qualification Structure This qualification consists of one mandatory unit…
Jul
16
Thu
all-day HABC Level 3 Award in First Aid ...
HABC Level 3 Award in First Aid ...
Jul 16 – Jul 17 all-day
Timings: On each day, the course runs from 9:30 – 4:30 with breaks. Qualification Overview The qualification is designed for those learners already working or preparing to work in industry who have been identified within the company’s risk assessment of First Aid. Topics covered include: the roles and responsibilities of the First Aider; assessing an incident, recognising signs and symptoms of injury and illness, assisting a casualty who is suffering from major injury and illness, chest injuries, spinal injuries and anaphylaxis. The qualification is assessed via on-going oral questioning, and end of course theory test and practical demonstration. This is an RQF qualification. Further information on this qualification Qualification Structure This qualification consists of two mandatory units, which learners must…

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Call us: 01793 855090